Shield - Lebanon Terms and Conditions

1. These terms and conditions (“Shield - Lebanon Terms”) apply to Shop and Ship shipments to be delivered to customers residing in Lebanon and for which the customer has (i) accepted Lebanon Shield Protection by accepting the Shield – Lebanon Terms; (ii) declared a value for the shipment; and (iii) paid the agreed shipping fees (such shipment is hereinafter referred to as a “S&S Shield Shipment”).
2. These Shield – Lebanon Terms are supplemental to (i) the Shop and Ship Standard Terms and Conditions (“Terms and Conditions”) agreed between Aramex and you, and (ii) the Conditions of Carriage stated on the standard waybill issued by Aramex in relation to the S&S Shield Shipment (“WAYBILL”).
3. You agree that all provisions of the Terms and Conditions and the WAYBILL are deemed to be incorporated in these Shield – Lebanon Terms with the intention that the provisions of the Terms and Conditions and the WAYBILL (both as varied by these Shield – Lebanon Terms) will remain binding upon Aramex and you.
4. Terms defined in the Terms and Conditions and the WAYBILL will have the same meaning in the Shield – Lebanon Terms, unless otherwise expressly stated in these Shield – Lebanon Terms.
5. The enhanced liability provisions contained in clause 7 of these Shield – Lebanon Terms will only apply to S&S Shield Shipments which comply with the following restrictions:
   • S&S Shield Shipments must not contain any of the following items (including but not limited to): animals; art works; dangerous goods; chemical and/ or biological and/ or bio-chemical samples; drugs (excluding prescription drugs for medical or scientific purposes); exhibition good stands; fish catch; fishmeal; fruits and vegetables; jewelry; precious metals, lottery tickets, gambling devices tickets, related advertisement for illegal lotteries; negotiable currency; offensive items; paintings; passports; plants (including raw tobacco); precious metals; prototype goods; pornography; radioactive material; remains (humans and animals); toxic and infectious substances; trophies; weaponry; electromagnetic weapons; or other goods prohibited by applicable laws, statutes or regulations governing country of origin and/or country of final destination, unless otherwise expressly agreed to by Aramex in writing.
   • This list may be amended from time to time by Aramex without notice to you. It is your responsibility to review these Shield – Lebanon Terms prior to shipping a S&S Shield Shipment.
6. Shield – Lebanon protection is not available for imports, exports, or domestic transits in the following countries:
   • Afghanistan, Cameron, Central African Republic, Chad, Democratic Republic of Congo, Eritrea, Iran, Iraq, Irbil, Libya, North Korea, Somalia, and Syria. Additional countries may be excluded under this clause 6.1 in accordance with applicable laws and regulations of the respective country from which the S&S Shield Shipment is sent.
   • Other Countries: countries identified on the JCC cargo watch list having a risk scale rating of 5 or above.
   • The list of countries under this clause 6 may be amended from time-to-time by Aramex without notice to you. It is your responsibility to review these Shield – Lebanon Terms prior to shipping a S&S Shield Shipment.
   • S&S Shield Shipments which do not comply with the restrictions contained in these Shield – Lebanon Terms, including clauses ‎5 and 6, may be rejected by Aramex, or at Aramex’ discretion, may be carried by Aramex subject to the Terms and Conditions and WAYBILL without the benefit of the enhanced liability provisions contained in clause ‎7 of these Shield – Lebanon Terms.
   • The provision of clauses 5 and 6 in these Shield – Lebanon Terms are in addition to the provisions of Section 7 of the WAYBILL and any similar provisions contained in the Terms and Conditions.
7. Subject to clause ‎8 of these Shield – Lebanon Terms where the value declared by you for a S&S Shield Shipment exceeds the applicable limit on Aramex's liability stated in the Terms and Conditions, the amount of the declared value will be substituted for that limit and Aramex's liability, if any, will not exceed the declared value of the S&S Shield Shipment.Any partial loss or damage will be adjusted pro- rata on the basis of the declared value of the S&S Shield Shipment.
8. The enhanced liability provisions contained in clause ‎7 of these Shield – Lebanon Terms will not apply to any S&S Shipment whose value exceeds USD 2,500 (Two Thousand Five Hundred United States Dollars).
9. In accordance with the provisions of the Terms and Conditions, the maximum value which you may declare in respect to any Shield Shipment will not exceed USD2,500 (Two Thousand Five Hundred United States Dollars). In accordance with this clause 8, you hereby confirm and acknowledge that, in respect to the S&S Shield Shipment, the declared value is a true reflection of the value of the goods and that all statements and information provided to Aramex are complete and true.
10. Basis of valuation: The value of any S&S Shield Shipment will be calculated by reference to the Terms and Conditions.
11. Clause 27 of the Terms and Conditions will not apply to any S&S Shield Shipment subject at all times to compliance with these Shield – Lebanon Terms.The amount of the value you declare in relation to the S&S Shield Shipment will be substituted for the limit under clause 27 of the Terms and Conditions and of USD100/shipment stated in Section 4 of the WAYBILL for Import Express or Export Express shipments.
12. The enhanced liability provisions contained in clause ‎7 of these Shield – Lebanon Terms will not apply where loss or damage to the S&S Shield Shipment arises out of or results from:
    • willful misconduct of you, the shipper, or the consignee;
    • ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the content of the S&S Shield Shipment;
    • insufficiency or unsuitability of packing or preparation of the S&S Shield Shipment;
    • inherent vice or nature of the S&S Shield Shipment;
    • caused by delay even though the delay is caused by a risk insured against;
    • any loss due to war, strikes, riots or civil commotion or arising from terrorism;
    • the use or operation, as a means of inflicting harm, of any computer, computer system, computer software program, malicious code, computer virus or process or any other electronic system; or
    • the use of any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive material or substance in any form, device, state, process, force or matter or derelict mines, torpedoes, bombs or other derelict weapons of war.
13. Where any exclusion contained in clause 12 of these Shield – Lebanon Terms applies to a S&S Shield Shipment, the enhanced liability provisions contained in clause ‎7 of these Shield – Lebanon Terms will not apply and the liability of Aramex for any loss or damage to the Shield Shipment will be determined and limited in accordance with the Terms and Conditions.
14. Any claim for loss of or damage to the S&S Shield Shipment must be submitted in accordance with the Terms and Conditions within two (2) days of delivery, or expected date of delivery, of the S&S Shield Shipment to you, failing which Aramex will have no liability whatsoever (Section 12 of the WAYBILL will not be applicable to S&S Shield Shipments.) It is solely your responsibility to immediately open any S&S Shield Shipment that shows signs of damage upon arrival at the delivery address and to take immediate actions to mitigate any further damage.
15. At the time of filing the claim, you must provide a description and estimate of the damage or loss. You agree the claim value will be the lesser of (i) value stated in the commercial invoice; or (ii) market value of the goods.
16. You must provide the following documentation to Aramex at the time of filing the claim:
    • Shop and Ship Account Number;
    • WAYBILL for the S&S Shield Shipment;
    • Commercial invoice for goods included in the S&S Shield Shipment;
    • Photographs of damage, if applicable; and
    • Packing list, if applicable.

      Aramex reserves the right to request additional documentation and/or information from you, as required.

17. For claims related to a damaged S&S Shield Shipment, you must make the S&S Shield Shipment available to Aramex for inspection by Aramex appointed investigators.
18. Upon confirmed receipt of all required documentation from you, including any additional documentation as may be required by Aramex, Aramex will proceed to review and settle the claim within 30 days working days, subject to any additional information and/or documentation Aramex may require to review the claim.
19. Upon settling the claim, you will release Aramex from any and all liabilities related to the settled claim. You agree to complete any documentation Aramex may require for such release.
20. In the event a lost S&S Shield Shipment is recovered after the settlement of a claim under clauses 14 to 19 of these Shield – Lebanon Terms, you agree to refund, in full, the claim amount paid by Aramex to you. In the event you do not refund the claim amount, in full, within ten (10) days of date of notice, you forfeit rights in the S&S Shield Shipment in favor of Aramex.
21. Clause 30 of the Terms and Conditions and Sections 14(b) and 14(c) of the WAYBILL will not apply to any S&S Shield Shipment.
22. Aramex reserves the right to amend these Shield – Lebanon Terms at any time and without notice to you.