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Customer Support

For inquiries about your shipments please login to your SnS account & submit a customer care request, by clicking on the link available at the bottom of the Shipment Tracking page. For additional support, please contact your local Shop and Ship Office

FAQs

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Track by Shipment or Supplier Number.

To track multiple shipments, enter shipment numbers up to 10 separated by a new line.

Find how much it would cost to ship with us.

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* Enjoy real-time feedback from our team
* Be the earliest bird to catch special promotions and offers
* Chirp about something
* Witness connections fly among SnSers

The new SnS App for the iPhone & iPad is loaded with handy features to further enhance your online shopping experience. Click on the App button to download

How We Roll

We're all about making it simple. All you have to do is create a new account at shopandship.com.

You'll be given personal account numbers, aka your new ‘physical’ delivery addresses in the US, UK and China. So you can move on to the best part: go ahead and cross items off your wishlist! When you're done, you may opt to pay for shipping fees online as well using our PAY NOW option.

The packages need 5-7 business days after arriving in your US and China account and 3-4 days from your UK account to get to your door (customs and clearance processes may vary from country to country).

Our online tracking system enables you to monitor your packages every step of the way from the convenience of your office or home; you can find out where your shipment is at; anywhere and anytime!

So start shopping for the latest CDs, DVDs, books, trendy apparel, fashion accessories, gadgets and auto parts from there and get it over here.

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