Yes, you can have your Shop and Ship package shipped as airfreight, if all the following requirements are met: -The weight of your package exceeds 80 LB (36 KG), . -The shipper or merchant can supply Shop and Ship with an original invoice that: oLists the package contents. oShows a physical address for the shipper or merchant in the USA. oIndicates your full and final overseas shipping address details oIf the value of your Shop and Ship product or invoice is above $ 2500 from USA the shipper or merchant must provide an Export Declaration Document.
Yes, you can provided that we have Shop and Ship available in that country. Also, all the transfers are done free of charge.
If the weight of your package exceeds 80 LB (36 KG), it will be placed on hold and will you will be contacted by an SnS representative to complete the transit.
UK account address:
US account address
China Account Address
No, you don’t. When you initially register to Shop and Ship , you pay a one-time non-refundable $45.00 sregistration fee. And then, you only pay Shop and Ship shipping charges and custom duties (if any), when you receive your shipment
Yes. When ordering electronics from China that incorporate both built and separate batteries (MP3 Player, Phones, Calculators etc.) please make sure to ask the supplier for the UN38.3 testing report. For more information please email us at cn@shopandship.com
From our US and China offices, it takes 5-7 business days and 3-4 business days from UK to be delivered to you, provided that your shipment clears customs without being delayed or stopped by customs for any reason.
Unfortunately, Shop and Ship cannot accommodate any special shipping requests. Also, as soon as your shipment reaches your US, UK or China account we forward them to you on the first available flight.
At this moment, Shop and Ship only offers accounts in the US, UK and China. Once we establish a new account service location, we will notify you
Yes. They can send it you your Shop and Ship address and we will deliver them to you.
If it is from the UK, US and China account to the merchant a return fee applies USD 15 from US and China and GBP 10 from UK, but if it already shipped to you the Express rates applies and unfortunately no special shipping rates are given. For more details please contact your local Shop and Ship office
Your Shop and Ship address is for your online deliveries only, for the billing, please enter the local address which corresponds with your locally issued credit card.
Please see the List of Unacceptable Items under Service Update on our website.
There are a number of reasons for such a delay:
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You need to contact the merchant for more information about your order. Most of the time, merchants will either ship your order in several packages on different days; or accidentally place the wrong number of items in the package, especially if your order has more than one piece. Another reason could be that the item you ordered is simply out of stock; merchants usually advise you of such that or ship it to you at a later date.
We at Shop and Ship understand your right for privacy. All personal information that you offer will be kept confidential. Personal identifying information, street, e-mail addresses, phone numbers, or any other informational that you provide to this homepage will not be given, sold, or distributed to any person, business, or entity.
Unfortunately, some online merchants don’t accept international credit cards, or credit cards with billing addresses outside the USA, (check with your credit card issuer if this occurs).
Yes. You can contact your local Shop and Ship office and they will deactivate the junk mail
You can find the form under Service Updates on aramex.com.
Yes, since all Shop and Ship packages as express courier service, the maximum value allowed per package should not exceed $2500 from USA. Packages valued above those figures must come with an Export Declaration Form from the shipper or the merchant.
Unfortunately, no consolidation of shipments is done. Each shipment is handled immediately upon receipt in your account both US & UK.
Unfortunately, that’s not possible. For legal, privacy and security reasons, no one is allowed to use the account registered in your name. You are the only person allowed to use your account to receive packages.
Yes, you are responsible for all custom duties related to your Shop and Ship package. However, Shop and Ship will clear customs of your shipment on your behalf upon your approval on the payment and collection of the required fees. But please keep in mind that custom duties and regulations vary between different countries and from one product to another.
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